DELIVERY AND RETURNS
PLACES WE DELIVER TO
We deliver island-wide throughout Singapore, except to the following areas:
Standard delivery rates at $12 per item in cart. Additional items in cart at $4 each. Surcharge of $10 applies for delivery to Sentosa, Tuas & Changi Airport. Please select restricted area delivery upon check out. For any redelivery requests, there will be an additional charge between $10 - $20 depending on delivery location. For any specific delivery timing request, there is an additional charge between $10 - $20 depending on the time and delivery location.
You are welcome to collect your flowers at our flower studio located at 183 Jalan Pelikat, Promenade, #B1-119, Singapore 537643 between 11am-6pm (Mondays - Fridays, excluding weekends & public Holidays). To ensure that your flowers are ready for collection, please give us a call at 91504584 before coming down to the store.
We strive to make you a happy customer! If you are unhappy with your order, please notify us immediately. We will either replace your order for free or give you a refund equivalent to 90% of the purchase price (there is a processing fee of 10% for refunds). Please note that refunds are given at the sole discretion of Mood Fleur.